WEBSITE TERMS OF USE – lectio.eu
The services of the website lectio.eu are provided by the company under the name “VASILEIA PAPATHANASOPOULOU LTD.” and the distinctive title «Lectio Translations» (hereinafter “Company” or “Lectio Translation “) and its partners, with the following terms of use. The reading of this text is required before using the services mentioned on the above website. Browsing and using the website is a presumption that the visitor/user has studied, understood and accepted all the terms of use. In the event that the visitor/user does not agree with the present terms of use, he/she must not use the services and content of the website.
As long as the visitor/user uses our Company’s services on behalf of a legal entity, we assume that he is the legal representative/administrator of the latter or that he has been legally authorized by him.
We have taken every reasonable precaution to ensure that the data and information on the above website are correct, complete, and reliable.
These terms and conditions may be revised and updated at any time and without notice. Please review our website’s terms of service on a regular basis, as your continued use implies that you agree to these changes.
All of the following conditions apply without regard to a more specific agreement between the contracting parties.
INTELLECTUAL PROPERTY RIGHTS:
The website lectio.eu is entirely the intellectual property of Lectio Translations. Except for the expressly stated exceptions (copyright rights of third parties, partners, and entities), the entire content of this website, (indicative and not limiting: texts, graphics, images, photographs, drawings, audio-visual material, and so on) are Lectio Translations intellectual property and are protected by applicable national, EU, and international trademark and industrial and intellectual property law. Lectio Translations retains all copyright in the content and any copies made from it.
None of them may be sold, copied, modified, edited, reproduced, taped, republished, transmitted, or distributed in any way for personal gain without the prior written consent of Lectio Translations.
Individual storage and copying of parts of the content on a personal computer is permitted for strictly personal use, without the intent of commercial exploitation, and on the condition that the source of its origin is indicated. Of course, this does not imply that intellectual property rights are granted in any way.
For any questions regarding the rights to reproduce any part of the website’s lectio.eu content, as well as requests for permission to reproduce content, you can contact us via e-mail info@lectio.eu or via the contact form on the above website.
Trademarks, insignia, product and service names, company names, graphics and logos that are registered trademarks and intellectual property products of third parties and appear on our website belong to their rightful owners, fall under their own sphere of responsibility, and their appearance on the website lectio.eu does not constitute and should not be construed as a transfer or assignment of a license or right to use them. They are their own intellectual and industrial property, and thus these bodies bear the relevant responsibility.
USE OF LINKS TO THIRD-PARTY WEBSITES (links)
lectio.eu may provide access to third-party websites via appropriate links and hyperlinks or advertising banners. The provision of these links is solely for informational and convenience purposes for the visitor/user, and in no way creates any form of obligation for anyone. The websites to which they will refer are subject to their respective terms of service. The inclusion of links does not imply our endorsement or acceptance of the content of the respective websites, and we are not responsible for their content, privacy practices, or the accuracy, validity, and correctness of the materials contained therein. If a visitor/user of this website decides to use one of the websites of third parties via its links, he accepts that he does so at his own risk. As a result, if a problem arises during their visit/use, the user/visitor must contact the respective websites and webpages directly, as they are solely responsible for the provision of their services.
If we receive a legal notification or notification from the competent and only Authorities that any content causes moral harm or other damage to a third party or does not meet the legal operating conditions in general, we reserve the right to immediately stop the relevant link and its display on our website. We reserve the right to remove or add links without notice and to change the content of the website at any time.
LIABILITY LIMITATION:
Our website makes every technological effort to ensure the smooth and continuous operation of our network, but it cannot guarantee that the pages, services, and contents will be available without interruption or errors, or that errors will be corrected.
Our website’s content is available “exactly as is,” with no possibility of modifications or other interventions on the part of visitors/users.
Our website guarantees the correctness and accuracy of its content. In any case, under any circumstances, including negligence, our website is not liable to visitors/users for any type of damage caused by not updating the information provided.
Our website is not liable for any legal, civil, or criminal claims made by visitors/users of our website as a result of a cause related to the operation and/or use of our website and the information and services provided.
Our website does not guarantee the uninterrupted and error-free provision of services and content, nor even the absence of viruses, whether it is our website or another site or server through which you receive its content. Furthermore, it does not guarantee that unauthorized persons (hackers) will not interfere with the content of our blog. In fact, we may need to temporarily suspend access to our website, in whole or in part, for technical reasons.
Our website accepts no responsibility for the visitor/communication user’s with third-party service providers advertised on our page, or for any commercial transaction that may result from their relationship.
OBLIGATIONS OF THE VISITOR/USER:
The visitor/user is responsible for accessingour website and the relevant access may necessitate the payment of fees to third parties (e.g. internet service providers).
The visitor/user is solely responsible for paying the applicable fees.
Similarly, the visitor/user is personally responsible for his personal equipment with the necessary technological means to access our website..
The visitor/user of our website is required to use it in a legal and appropriate manner, as well as to adhere to the terms and conditions set forth.
The visitor/user must correctly and accurately fill out his contact information in our site’s contact form: First and/or last name, phone number, and e-mail address are required. He must notify us immediately of any changes or modifications to the information provided.
The visitor/user is not permitted to use the identity of another person. The status of a visitor/user of our website is personal to the user and should not be shared with another person.
The visitor/user is required to refrain from any illegal, unethical, or abusive use of our website’s content and services. Any act that is contrary to Greek law or that may cause us or third parties harm is expressly prohibited, including, but not limited to:
- Causing harm to any third party, especially a minor, in any way through the use of our website.
- Interfering on our website with the intent of misleading any third party as to the origin of our website’s content, with the ultimate goal of causing damage to our reputation.
- Obtaining unauthorized access to our or third-party data.
- Attempting to test a system or network vulnerability or breach security or authentication measures without prior authorization.
- Installation and/or promotion of any kind of unauthorized advertising or unsolicited electronic messages (spam) without our written consent.
- The installation of code and programs that may cause our website and its use by third parties to malfunction.
STARTING – ENDING SERVICES:
Our website reserves the right to modify and/or temporarily or permanently discontinue part or all of its services with or without notice to visitors/users.
MINORS:
Our website is only for adults and does not collect or intend to collect information from or about minors. Visitors/users of our website represent to us that they are at least eighteen (18) years old. Minors may access our website only with the permission of their parents or guardians. Minors’ legal guardians or parents may approve the use of our website, but only under the constant supervision of an adult and with the assumption of all responsibilities arising from the service’s use by a minor. If, despite this, minor users visit our website voluntarily and without parental consent, our website accepts no responsibility.
APPLICABLE LAW AND OTHER TERMS:
The above terms and conditions of use of our website, as well as any modification or change to them, are governed by national law, Community law, and relevant international treaties.
Any provision of the above terms that is found to be contrary to the above legal framework or becomes invalid automatically ceases to be valid and is removed from this, without affecting the validity of the other terms.
This is the entire agreement between Lectio Translations and the visitor/user of this website and the services provided by it, and it only binds them.
No modification of these terms shall be considered and shall not form a part of this agreement unless made in writing and incorporated herein.
It is expressly agreed that any disputes that may arise from the application of these terms and the general use of the website by its visitor/user, if not resolved amicably, will be governed by Greek Law and subject to the jurisdiction of the Courts of Athens.
If you discover any problems with the site’s content that are related to legal or ethical issues, particularly regarding reproduction and the use of intellectual property rights, please notify us by email: info@lectio.eu.
PERSONAL DATA PROTECTION POLICY
Considering that the personal data of visitors/users of our website is extremely important, we hereby inform you, in accordance with Regulation (EU) 2016/679 and the relevant provisions of current Greek legislation on the protection of personal data, in our capacity as a “data controller,” the type of personal data we collect, the reason for its collection and processing, the time it is kept, the measures we take to protect the security of this information.
WHAT IS PERSONAL DATA?
“Personal data” refers to any information or combination of information pertaining to an identified or identifiable natural person (“data subject”). An identifiable natural person is one whose identity can be determined, either directly or indirectly, through the use of an identifier such as a name, an identity number, location data, an online identifier, or one or more factors that characterize the natural person’s physical, physiological, genetic, psychological, economic, cultural, or social identity.
This means that personal data includes information such as an email address, home address, mobile phone number, usernames, profile pictures, personal preferences and shopping habits, user-generated content, financial information, and welfare information. They may also include unique numerical identifiers such as the IP address of the natural person’s computer or the MAC address of their mobile phone, as well as cookies.
WHAT EXACTLY IS PERSONAL DATA PROCESSING?
Any act or series of acts performed with or without the use of automated means on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, information retrieval, use, disclosure by transmission, dissemination, or any other form of disposal, association or combination, restriction, deletion, or destruction.
WHERE DO WE COLLECT YOUR PERSONAL DATA FROM?
Each visitor/user is free to browse our website without providing any personal information. Our website receives your data, which you provide directly, when you contact us in person or electronically through the contact form we have on our website lectio.eu or via our email info@lectio.eu. When you visit our website, we collect certain information automatically using technologies such as cookies. (see cookies policy) .
When minors submit such information without the consent of their parents, our website immediately and without culpable delay deletes the relevant information provided.
IS IT REQUIRED TO PROVIDE YOUR DATA?
Giving your personal data to Our Company is only done if you wish to contact us for any reason via the contact form on this site.
WHAT PERSONAL DATA DO WE COLLECT?
We take care to collect only the personal information that is absolutely necessary for the intended purpose.
This data set contains the following items:
- First and/or last name
- Email address
- Number (mobile or landline)
Messages sent by users/visitors may be recorded in order to verify the existence of any violations of the terms, but their content will not be disclosed to third parties.
Further personal data of the visitor/user may be collected (VAT, Tax Authority, address) only in the context of issuing a legal document if a service contract is drawn up between the visitor/user and our/ Company.
WHAT INFORMATION DO WE COLLECT THROUGH AUTOMATED MEANS?
When you visit our website, we collect certain information automatically using technologies such as cookies. See the Cookies Policy on our website for more information on how we use the information we collect through automated means.
WHY DO WE COLLECT AND PROCESS YOUR PERSONAL DATA ;
Our website collects and processes your personal data for the following purposes:
- To manage all of your communications with us.
- To manage your orders and any correspondence with us regarding them.
- To resolve any dispute relating to a service provided by us.
- To notify you (if you have requested it) about contests, promotions, rewards programs, or offers.
- To answer your questions.
- To conduct analyses or collect statistics.
- To run, evaluate, and improve our business (including improving our services, conducting data analytics , and performing our accounting, auditing, and other internal functions).
- To secure our website and protect you and us from fraud.
- To assess your level of satisfaction.
- To comply with the obligations imposed by applicable legislation, such as tax legislation, e-commerce directives, and so on.
We may also use the information in other ways for which we will provide specific notice at the time it is collected.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We retain your personal data for as long as we need it and for the purpose for which we retain it (unless a longer retention period is required by applicable law) to respond to your needs or to comply with our legal obligations.
We use the following criteria to determine the retention period for your personal data:
- When we provide you with a service, we keep your personal information until the work is completed and delivered. If our contractual relationship is permanent, we will keep your personal information until the end of it.
- When you participate in a promotional offer, we keep your personal information for the duration of the offer.
- When you contact us with a question, we keep your personal information for as long as it takes to respond to your inquiry.
- When you consent to receive direct marketing communications, we keep your personal information until you unsubscribe or request deletion, or after a period of inactivity of more than two (2) years.
- When cookies are installed on your computer, we keep your personal information for as long as is necessary to achieve their goals (as well as for a period of time determined according to local regulations and guidelines).
- We may retain some of your personal data in order to comply with our legal or regulatory obligations, to be able to administer our rights (for example, to assert our claims before the Courts), or for statistical or historical purposes.
When we no longer need to use your personal data, we delete it from our systems and files or anonymize it so that you can no longer be identified from it. In any case, we delete your personal data after ten (10) years.
WHO HAS ACCESS TO YOUR PERSONAL DATA?
Only Lectio Translations has access to your personal data, as well as possibly its strictly necessary staff who are bound by confidentiality, and its partners or third-party service providers who process your data as Processors on its behalf and in accordance with her orders.
WHO GETS YOUR PERSONAL DATA?
Lectio Translations intends to use all of your personal information. Except as described below, we do not sell or disclose any personal information we collect about you.
We may disclose your personal information to:
- Third parties who collaborate with our website if the provision of this data is required and necessary for the implementation of the relevant orders of the visitors/users.
- Providers who perform services on our behalf based on our instructions. We do not authorize these providers to use or disclose the information except as necessary to provide services on our behalf or to comply with legal requirements.
- We only give them the information they need to perform those services and require them not to use your personal information for any other purpose. We always make every effort to ensure that all third parties with whom we collaborate keep your personal information secure. For example, we may outsource services requiring the processing of your personal data to:
- Third parties who must deliver the work requested by us to you, such as postal/delivery services.
- Third-party service providers who help us provide IT services, such as platform providers, hosting services, database maintenance and support, and software and applications that may contain data about you (sometimes, those services may involve accessing your data to perform the required tasks).
- Other third parties for marketing purposes, but only with your express permission.
In this context, your data is processed by that third party, which acts as a data controller, and the terms and conditions and privacy policies of that party will apply. You should carefully review their documents before giving your consent to the disclosure of your information to that third party.
In addition, we may disclose the following information about you:
- If we are required to do so by law, legal process, or a decision of competent authorities;
- to law enforcement or other government officials, or
- When we believe disclosure is necessary or appropriate to prevent personal injury or financial loss, or in cooperation with an investigation of suspected or actual fraudulent or illegal activity.
HOW DO WE ENSURE THAT PROCESSORS RESPECT YOUR DATA?
The Processors acting on our behalf have agreed and contractually committed to us:
- to keep things private.
- not to disclose your personal information to third parties without our permission.
- Take the necessary security precautions.
- to adhere to the legal framework for the protection of personal data, specifically Regulation 979/2016/EU (otherwise known as GDPR).
We only provide processors with the information they require to perform their specific services. They can only use your data for the purposes specified in our contract with them. We collaborate closely with them to ensure that your privacy is respected and protected at all times. If we stop using their services, any data you have will be deleted or anonymized.
WHAT RIGHTS DO YOU HAVE TO PROTECT YOUR PERSONAL DATA?
You have the following rights:
- Understand which of your personal data we keep and process, their origin, the purposes of their processing, and their retention period.
- Request the correction and/or completion of your personal data so that it is complete and accurate.
- Request a restriction on the processing of your data.
- Refuse and/or object to any further processing of your personal data held by us.
- Request that your personal data be removed from our files.
- File a complaint with the Personal Data Protection Authority (dpa.gr) if you believe your rights have been violated in any way.
You can tell us not to send you promotional emails by replying to the email containing the promotional messages you receive from us or contacting us as detailed below. Email us at any time at info@lectio.eu.
You have the right to withdraw any previous consent you have given us, or to object to the processing of your personal information at any time for legitimate reasons. We will comply with your requests as soon as possible. If you withdraw your consent to our use or disclosure of your personal information, you may be unable to use some of our services. The withdrawal of consent has no effect on the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
HOW CAN YOU EXERCISE YOUR ABOVE RIGHTS?
To exercise your rights under the preceding section, send an e-mail to the following address: info@lectio.eu or by phone at the number: 2106725780 or via the contact form on our website.
HOW DO WE PROTECT YOUR PERSONAL DATA?
Our website has made significant efforts to take all precautionary measures to maintain the confidentiality and security of personal data, as well as to prevent their distortion, damage, destruction, and access by unauthorized third parties. Modern technology is used in technical and organizational security measures. However, we cannot control the risks associated with Internet operation and thus draw your attention to the existence of potential risks associated with its use and operation. We cannot guarantee the security of your data transmitted to our website because data transmission over the internet is not completely secure. As a result, any data transmission is done at your own risk. We also require any trusted third party that handles your personal data on our behalf to do the same.
In the future, our website may provide links to other websites for your convenience and information. These websites may operate independently of us. If you visit any of the linked websites, we encourage you to read their privacy notices or policies. We are not responsible for the content, use, or privacy practices of any linked web site you visit if it is not owned or controlled by us.
APPLICABLE LAW – TAXATION:
The current terms and conditions, any amendments to them, and the use of our website are governed by Greek Law, 1744>as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679/EU, and in general the applicable national and European legislative and regulatory framework for the protection of personal data. The Courts of Athens are designated as competent for any dispute arising from the use of the website.
HOW WILL YOU BE INFORMED OF ANY CHANGES TO THIS POLICY?
This Privacy Policy may be updated on a regular basis and without prior notice to you to reflect our privacy practices. We will post a prominent notice on our website informing you of any significant changes to our Privacy Policy and will indicate the date of the most recent update at the beginning of the Policy.
We encourage you to review this Policy on a regular basis to ensure that your data is secure. This privacy policy went into effect on 01-02-2021.
QUESTIONS / COMMENTS:
If you have any questions, concerns, or comments about this Privacy Policy, or if you want to update the information we have on file for you or your preferences, please send an email to Info@lectio.eu or by phone at the number 2106725780 otherwise through the contact form available on our website.
COOKIE POLICY
For the best functioning of this website lectio.eu and to improve your navigation on it, we use cookies, which are common internet practices. Our website respects your privacy and attempts to collect only the information absolutely necessary for its proper operation. Although cookies cannot search, process, or search your information or your computer, they do store your personal information about your web browsing history or any online purchases you may have made. To that end, with this text titled ” Cookies Policy “, we inform you about the use of cookies by our website, explaining in simple terms what cookies are, which cookies we use, how we use them, and how you can manage them.
WHAT ARE COOKIES?
Cookies are small files containing information that a website (specifically the web server – web server) stores on a user’s computer, mobile device, or other electronic device, so that each time the user connects to the website, the latter retrieves the information in question and offers the user related services. Cookies, in general, serve many functions and are classified into various categories based on the purpose they serve and how they function. There are cookies that are required for the operation of a website (without them, it would not be technically possible to provide services from the website), as well as cookies that facilitate your browsing from one website to another, store your preferences, and generally improve your browsing experience on the website. A typical example of such information is the user’s preferences on a web page, as indicated by the choices the user makes on that web page (eg selection of certain “buttons”, searches, advertisements, etc.). As a result, the website remembers the user’s actions and preferences for a period of time, and the user does not have to enter these preferences every time he visits the website.
Cookies are not viruses. Because they are not pieces of code, they cannot be propagated and spread to other networks. They are not viruses because they cannot perform these functions.
PURPOSE
Cookies are used to provide security, more efficient information display, better service, and to make browsing easier for users.
Furthermore, cookies assist us in analyzing how you use our website and whether you encounter any problems while browsing. They assist us in monitoring the performance and traffic of our website, as well as improving its presentation and content based on our visitors’ preferences.
All cookies we use are required for the operation of our website and the services it provides, or to improve the user experience, in accordance with European Commission guidelines and applicable legislation.
(Read more here: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm )
Cookies do not collect personal information and cannot be used to identify the user. Furthermore, cookies prevent access to documents or files on your computer.
By using our website, you agree to the use of cookies. However, you can change the settings of the browser you use to browse the internet to significantly limit the use of cookies 1889> (See below “how you can manage cookies “).
WHAT COOKIES DO WE USE ON OUR WEBSITE?
We use the following types of cookies:
- The Absolutely Necessary cookies: These cookies enable you to browse the website and use its functions without storing any personally identifiable information. These cookies are absolutely necessary for the proper operation of our website. You should be aware that if you choose to reject cookies, many applications on our website may not function properly or at all.
- Cookies for usage statistics: We use these cookies to improve the performance of our website. Cookies for usage statistics assist us in gathering information about when and how visitors interact with our website and the services it provides. For example, how many times a visitor viewed a specific product or service and whether they chose to share it on a social media platform. Cookies are only stored on your device if you give your permission. These cookies collect aggregated, anonymous data that does not identify any visitor. They are only used to improve the performance of a website. Furthermore, this data is not shared with third parties or used for any other purpose.
HOW DO YOU MANAGE COOKIES?
You have the option to withdraw your consent or object to the use of cookies on your computer or device at any time, as well as control and/or delete cookies.
If you want to delete or disable the use of cookies, choose your browser and follow the instructions:
- Internet Explorer /support.microsoft.com/kb/278835
- Firefox //support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- Chrome //support.google.com/accounts/answer/61416?hl=en
- Safari //support.apple.com/kb/PH5042
- Safari for iPad and iPhone //support.apple.com/kb/HT1677
If you use another browser, check the information provided by its manufacturer.
More information about the general use of cookies, as well as methods for blocking or limiting them, can be found on the specialized websites /cookiepedia.co.uk/all-about-cookies and /www.allaboutcookies.org/.
WHERE CAN YOU FIND MORE INFORMATION ON PROTECTING THE PERSONAL DATA COOKIES COLLECT?
This Privacy Policy contains information on the protection of your personal data, as well as your rights.
RENEWAL – CHANGE TO THIS COOKIES POLICY:
We reserve the right to make changes and corrections to this Policy to ensure that it always complies with legal requirements and the way this website operates. Please return to this page on a regular basis to stay up to date on the most recent version of the Policy, as well as to review the current and any new additional information. This Cookies Policy went into effect on 01-02-2021.
GENERAL TERMS OF PROVIDED SERVICES
SERVICES:
Since 1996, Lectio Translations has provided a comprehensive range of services centered on:
- TRANSLATION specialing in: Medical Translation, Legal Translation, Financial Text Translation, and Tourism Translation.
- INTERPRETING, and in particular: Specializing in medical conference interpreting, consecutive interpreting, and whispered interpreting.
- SUBTITLING
- DUBBING
- FILES PROCESSING
ORDER PROCESS:
If you want to work with our Company and have us provide you with one or more of our services, please contact us by phone or email at info@lectio.eu or the contact form on our website and ask for a quote for the service you want us to provide you. We will send you our financial offer to your email as soon as possible, which will clearly include the cost of the service provided, the method of payment, the date of completion, and the time and method of delivery of the project.
We immediately begin project execution upon your acceptance of our offer, shipment of required material, and payment of any advance payment by you.
By accepting our offer, you are deemed to have unconditionally accepted the following terms of service as well as the terms stated in the offer. In the event of a conflicting interpretation or any contradiction or contradiction between the terms of the accepted offer and these Terms of Use, the terms of the Offer take precedence as more specific.
FEE/COST:
The remuneration of our company for the work undertaken is agreed in writing in advance and is determined by the type, extent, and difficulty of the service provided, the description of the Customer, the material provided, the purpose of the work, and the instructions given by the Customer.
The Customer bears the cost of sending the project via courier.
If, after determining our company’s fee, it is discovered that the project presents specific difficulties that no party (neither our Company, our Partners, or the Customer) could reasonably have known at the time of the order, the Customer will be notified immediately, and our Company’s fee will be adjusted upon written agreement of the parties.
You are solely responsible for placing the correct order. In the event of an error (e.g., obvious incorrect word count, sending incorrect material, etc.), you must notify Our Company as soon as possible so that we can recalculate the cost of our provided service accordingly.
The cost estimate is not binding on the parties because it is provided for guidance or information purposes only.
METHOD OF PAYMENT:
Our fee for the services provided is as follows:
- When the project is assigned, 50% of the agreed fee is paid in advance.
- The remaining 50% is paid once this is completed.
If an invoice is issued, payment should be made within thirty (30) days of the issuance and dispatch of the relevant tax document (unless otherwise stated in an agreement concluded in this regard).
Our services can be paid for in the following ways: a) in cash at the Company’s headquarters, b) by bank transfer, or c) by credit card.
Payment by bank transfer is required for fees greater than 300.00 euros.
RIGHT OF WITHDRAWAL:
According to the provisions of the Law, the Customer has the right. 2251/1994, to withdraw from the service contract without cause within fourteen (14) days of our company’s acceptance of the offer for the service provided.
In particular, the right of withdrawal is exercised by sending a relevant withdrawal statement to the email address info@lectio.eu.
However, it is made clear that because part of the service has already been prepared at the time of notification of withdrawal, the fee for the part of the service that has been performed is normally due, and the withdrawal concerns the remaining – unfulfilled – part of the contract.
There is no right to withdraw from the concluded contract after the work is delivered, so the Customer must pay the entire agreed fee in full.
END OF CONTRACT
Each contracting party has the right to terminate the contract in writing at any time. The termination is effective after it is received by the counterparty in any convenient manner, including e-mail, and acts in the future. In any case, the cost of services rendered up to the time of complaint notification is due.
FORCE MAJEURE:
If we are unable to fulfill your order within the predetermined period due to force majeure (e.g. strikes, weather conditions, pandemics, technical problems, etc.), we will not be held responsible. We will contact you as soon as possible to ask if you want us to complete your order using the new data and in a new period.
DELIVERY OF PROJECT:
The parties’ special agreement specifies the time, place, and method of delivering the work each time.
The agreed-upon delivery time is binding and begins only after Our Company is aware of the material to be translated or edited in its entirety and has received the Customer’s overall instructions and guidance.
The delivery time is calculated on working days, excluding Saturday, Sunday, public holidays, and national holidays.
PROJECT ACCEPTANCE / REJECTION:
The project is considered definitively accepted by the Customer five (5) working days after delivery (via courier or electronically via e- mail or receipt from our offices).
We are not responsible for any errors made when submitting the project, and as a result, you cannot seek compensation from us.
Because of the nature of translation and file editing services, translation or spelling/syntax errors may occur. The Customer must notify us within the above deadline in order for us to make the necessary corrections at no additional cost. After the above deadline has passed and the project has been accepted, no changes, revisions, or refunds are accepted, and we are not responsible for any defects in the project. In any case, the parties may agree otherwise.
COMPLAINTS:
Complaints about problems with the project’s quality should be sent to us in writing (indicatively, by mail, registered letter, etc.) within the five (5) business days specified above, and should be accompanied by sufficient clarifications and justification, which can undoubtedly document the defectiveness of the delivered work. As long as the expressed complaints about the quality of our services are justified, the Company agrees to take corrective actions as soon as possible.
Any problems with a portion of the project have no bearing on the acceptance and receipt of the remainder of the project (such as indicatively the remaining files or the remaining sections of the project).
Lectio Translations accepts no responsibility for the translations’ suitability for the purpose for which the Customer intends them, nor for any positive or collateral damage caused to the Customer by them.
If the service provided does not meet the purpose for which it was requested, the Customer has the right to request, with the consent of Lectio Translations, a reduction in the price for the work provided.
PROJECT CHANGES / MODIFICATIONS:
Without our written permission, no changes or modifications to our company’s work are permitted. If, after delivery of the work to the Customer, he or any third party changes or modifies our delivered work without our written consent, our company is not responsible in any way for the modifications and their consequences.
LIABILITY DISCLAIMER:
Our Company reserves the right to refuse the requested services if there is a conflict of interest or if the file to be translated or edited is illegal, offensive, or inappropriate.
AMENDMENT OF THESE TERMS:
These terms are subject to change at any time and without notice. Please review the general terms of service on a regular basis, as your continued use implies your acceptance of these changes.